Frequently Asked Questions (FAQ)
1) GENERAL INFORMATION
In which countries is it possible to buy online?
Currently you can buy in Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Russia, Slovakia , Slovenia, Spain, Sweden, Switzerland and the United Kingdom.
Can I unsubscribe from the Little Man Newsletter?
Yes, by clicking on the unsubscribe link located at the bottom of our e-mails.
Can I purchase a Gift Card?
Yes, by contacting littlemansrl@gmail.com or using Facebook, Instagram or WhatsApp chats.
2) ORDER
Can I remove items from my order?
No. It is not possible to cancel any items from the order after confirmation of the purchase, but unwanted items can be returned free of charge within two weeks of purchase.
What do I do if I receive a wrong article?
You should contact littlemansrl@gmail.com or use Facebook, Instagram or WhatsApp chats.
Can I collect my order in a Little Man shop?
Yes, you can collect your order in our stores. You need to contact littlemansrl@gmail.com or use Facebook, Instagram or WhatsApp chats.
3) PAYMENTS
What payment methods can I use to make the purchase?
We currently accept the following payment methods: Bank transfer, PayPal cash on delivery and Visa PostePay debit card.
How can I receive the invoice for my order?
Once your package has been shipped, you will receive the relative confirmation e-mail containing the invoice of your order.
4) DELIVERY
Where can I have my order delivered?
Your order can be delivered to an address indicated by you (home, work, etc.).
How long does the order take to arrive?
Delivery times vary depending on the address indicated. Standard delivery usually takes place within 2-5 business days.
How much do I have to pay for shipping?
The shipping cost varies depending on the address indicated. Standard delivery usually costs € 3.
What is the standard shipping procedure?
You will receive an e-mail confirming that all your items have been shipped (when your order leaves the warehouse), and includes the tracking number.
5) NOT AVAILABLE ARTICLES
Are the unavailable items restocked?
If an item is not available, we will try to restock it as soon as possible. If it is no longer available, it is removed from the website.
6) RETURN
Can I return it?
If you buy a new product directly from Littlemansrl.com and you are not completely satisfied, you can return it for a refund in the form of a voucher p pay at the value of the amount realized within 14 days from delivery of the product . Proof of purchase and product delivery date are required, the voucher will be usable on our Littlemansrl.com website and you can use it whenever you want without deadlines.
The shipping costs for any return / refund are to be paid by the buyer.
To request a return / refund you can contact us via Facebook, Instagram or WhatApp chats, alternatively you can send us an email at littlemansrl@gmail.com.
Contact for return / refund?
For the return / refund you must contact littlemansrl @ gmailcom or use the chats on Facebook, Instagram or WhatsApp.
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